Information We Collect

We may collect the following information:

• Full name
• Mobile number
• Email address
• Residential or contact address
• Travel dates and destination
• Number of travellers
• Passenger details required for travel bookings
• Payment and transaction-related information
• Any other information voluntarily provided by you

How We Use Your Information

We may use your information to:

• Process travel enquiries and bookings
• Arrange transportation, accommodation, and sightseeing
• Communicate booking details and updates
• Process payments and provide booking confirmations
• Provide customer support
• Send offers, trip updates, and promotional communications where permitted
• Improve our services and customer experience
• Comply with applicable legal and regulatory requirements

Sharing of Information

Saanvi Yatra may share necessary information with trusted service providers such as hotels, transportation providers, sightseeing partners, payment service providers, and other travel partners when required to provide the booked services.

We do not sell or rent your personal information to third parties.

Payment Information

Payments may be processed through third-party payment gateways. Saanvi Yatra does not normally store complete card, UPI, or banking credentials.

Payment information is handled according to the applicable policies and security practices of the relevant payment service provider.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no online system or method of transmission can be guaranteed to be completely secure.

Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and enhance your experience.

You may manage cookie preferences through your browser settings where applicable.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including completing bookings, providing services, maintaining business records, and complying with applicable legal obligations.

Your Rights

Subject to applicable law, you may request information regarding your personal data and may request correction, updating, or withdrawal of consent where applicable.

Requests can be made using the contact details provided in the Contact Us section below.

Third-Party Websites

Our website may contain links to third-party websites or services. Saanvi Yatra is not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our services are not specifically directed towards children.

Where personal information relating to a child is required for a booking, it should be provided by or with the involvement of the child's parent or lawful guardian, as applicable.

Changes to This Privacy Policy

Saanvi Yatra may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.

The updated version will be published on our website with the revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: